PolicyIQ | Gateway
Insurer API Integration
Policy issuance and claims coordination both depend on data held in an insurer's own systems. Insurer API Integration applies PolicyIQ | Gateway's standard Insurance API Integration layer specifically to insurer connections, feeding capabilities like PolicyIQ | One's Claims Servicing.
Without a direct connection, checking a policy or claim's status against an insurer's own records means logging into a separate portal, or picking up the phone. Insurer API Integration is what removes that extra step from the daily workflow.
What challenges does Insurer API Integration address?
- Insurer systems each expose different policy and claims data formats
- Manual lookups against insurer portals slow down servicing
- No real-time visibility into insurer-side policy or claims status
- Switching insurers means rebuilding integration work
How does it fit into PolicyIQ | Gateway?
This connection is monitored by API Monitoring alongside every other integration, so an insurer-side outage is visible rather than silently causing failed lookups elsewhere.
See how this connection supports claims coordination on PolicyIQ | One's Claims Servicing page.
What does Insurer API Integration include?
- Standardised connections to insurer policy and claims systems
- Real-time (or near real-time) data exchange for policy and claims data
- A consistent integration pattern regardless of which insurer is connected
- Monitoring of insurer-side connection health
What outcomes does Insurer API Integration support?
- Faster policy and claims data exchange
- Less manual lookup work against insurer portals
- Easier onboarding of new insurer connections
Related PolicyIQ | Gateway capabilities
- Insurance API Integration — the standard layer this builds on
- API Monitoring — health and uptime for this connection
- Back to the PolicyIQ | Gateway overview
Frequently asked questions
Frequently asked questions
It applies PolicyIQ | Gateway's standard integration pattern to insurer connections. TODO(content): confirm the specific list of connected insurers once verified.
Changes are isolated to that specific connection rather than affecting every other integration, and API Monitoring surfaces any resulting issues.
See Insurer API Integration in action
Book a demo to see policy and claims data moving between systems.